Patient Information · App & Self Check-In

The AMS Connect app and self check-in.

Free to downloadAvailable on iOS and Android

SMSG uses AutoMed for appointments. The free AMS Connect app keeps your bookings in one place: book, change or cancel appointments, receive notices from the practice, and check in on your phone when you arrive. Self check-in is only available in the app.

Get the app

Download the app.

Search “AMS Connect” in the App Store or Google Play. Create your account, then add your centre under My Clinics: Earlwood Medical Centre, Bangor Medical Centre or Sans Souci Doctors.

In the app

What you can do in the app.

  • Book with the practitioner you usually see, or the first available appointment.
  • Change or cancel a booking before the cancellation cut-off.
  • Manage bookings for family members and other dependants.
  • Request repeat scripts and referrals.
  • Receive notices from the practice, such as changes to opening hours or new services.
  • Check in when you arrive.
On the day

Checking in when you arrive.

  1. When you arrive at the centre, open AMS Connect. Your appointment shows on the home screen.
  2. Tap Check-in. The button appears about 30 minutes before your appointment time.
  3. The button turns green and reads Checked in. Take a seat and you will be called in.

Please see reception instead of checking in on the app if you:

  • are unsure about fee arrangements
  • are having a procedure today
  • are a new patient to the practice

Reception will check you in and go through anything needed before your appointment.

Contact us